What are people saying about Monster Mechanical?

Looking for a dependable Heating and Air Conditioning company in New Jersey? Check out what our customers in your neighborhood have to say about their experiences with Monster Mechanical:

Monster Mechanical
5.0
Based on 151 reviews
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Edward Horton
Edward Horton
23:39 27 Oct 22
Monster Mechanical is great! They replaced both of our HVAC systems in our home, which were 24 years old. While we... interviewed several companies to do the work, Ed Kerr of Monster Mechanical was the most professional and thorough. We made the right choice. He and his crew showed up when they said, were organized, completed the work on schedule, and kept us informed all along the way. In addition to installing the systems, they improved our duct work. They also coordinated with our roofer to revise the exhaust system in the attic. When installing equipment, they were very careful about our home and left things neater than when they began. When the town building inspector arrived upon completion, he said that he had never seen work as good as this. Monster Mechanical is very professional, and we highly recommend the company.read more
Tom H
Tom H
11:33 05 Sep 22
We recently had our two 21-year old AC units replaced by Monster Mechanical. I was referred to them by a respected... electrician - and we were not disappointed! Company owner, Ed Kerr, was just excellent to deal with. He explained our options, pricing and exactly how the job would progress. He is very meticulous and, yes, he and his crew even put down the protective floor coverings shown on his website. Everything about the job was amazingly organized and orchestrated. From the delivery of the equipment the day before the work was done to where each employee vehicle would be parked and the removal of the old systems - Ed had it all mapped out. I would highly recommend Monster Mechanical!read more
Miguel Borrero
Miguel Borrero
22:08 07 Jul 22
Both my HVAC units were not working. I called Monster Mechanical on Wednesday and Ed was booked but managed to squeeze... me in. He came over and stood at my residence until both units were up and running. Great workmanship and very knowledgeable, he is also a great guy to talk to. Ed educated me on things I was not aware of as a home owner. Highly recommend Ed and Monster Mechanical.read more
Steve Moen
Steve Moen
23:19 21 May 22
Ed is the best! First hot day of the year and our AC did not work. ED fit us in at the end of a long day and got us... back up and running. His knowledge and professionalism show through his work and attention to detail. He treats you like his neighbor. Can't say thank you enough! Go with Monster...you won't regret it!read more
Glen Edwards
Glen Edwards
19:51 26 Jan 22
Ed recently installed a new furnace and AC unit in my house this past week. I am very pleased with the work that was... performed and how well the unit is operating. Ed and his team of guys were very professional and courteous.The quality of the installation is superb and was completed earlier than expected. This isn't the first time Ed has done work at my house and I continue to use Monster for my HVAC needs as he is always responsive, thorough and takes the time to explain options available during the quote / bid process. Thank you Ed and Monster for being a trusted service provider.Glen Edwardsread more
Javier Gutierrez
Javier Gutierrez
16:20 06 May 20
Monster Mechanical (ED) and his entire crew were great . I had my A/C and Furnace replaced on April 23 , 2020 . They... were on time actually 10 minutes earlier they had the entire path walk that they used covered to protect my floors . After installing my unit they removed the old one and cleaned up . The work came out super clean and Ed was great after installing the unit he went over with me on type of filters to use . He went over the permits .I highly recommend Monster Mechanical for future A/C or Furnace repairs.read more
Scott Rosenberg
Scott Rosenberg
20:56 28 Apr 20
Ed was quickly able to diagnose and fix a furnace issue. He was able to track down parts that nobody else could. He is... professional, courteous and a master at his craft. He is cerebral and able to do work that many cannot. You get quaility work at a reasonable price with Ed and Monster Mechanical. I'll never use anyone else!!read more
James LoBiondo
James LoBiondo
17:45 19 Feb 20
This was probably the best experience I’ve had with a contractor to date! Ed is a very nice guy, explained my hvac... system to me in my new to me house. He fixed the issue with my heat without costing an arm and a leg. He even went out of his way to help me with a non hvac related issue.100% will continue to call Monster in the future!read more
J Molina
J Molina
18:38 29 Jan 20
Now I understand why Ed gets so many 5 star reviews.. He came on time, diagnosed my issue ( which took time to figure... out) , fixed/serviced my system and charged me a fair price. Thanks again ED!read more
Marilyn Unick
Marilyn Unick
01:28 24 Jan 20
I don't know to express my gratitude to Ed. He has restored my faith in customer service. I came home from work today... and had no heat. After calling numerous companies (and I mean NUMEROUS) for service with no call backs whatsoever I happened upon Monster Mechanical. Roberta called me right back and said a tech would be here within the hour. Right on the spot. It turned out it was the owner Ed Kerr. He checked my furnace & hot water heater - neither was on. Just by chance he decided to check the gas line outside - it had been turned off! A neighbor confirmed that Suburban Propane had been to my unit today and had turned it off! Left no note, I never received a phone call. Ed spent at least 2 hours if not more on the phone with Suburban. To make a long story short, after denying their guy turned off the lever to the gas outside, the manager admitted they had made a mistake in the billing and turned it off because the previous owner did not pay their bill. I can't thank Ed enough for the time he put in which he did not have to do. I apologize to his wife for once again missing dinner. You have a special guy there. Thank you Ed. You were the Angel I needed. Bless you! Marilyn Unickread more
The Sheldon Family
The Sheldon Family
23:25 22 Jan 20
Ed is very professional and reliable. Our AC was 18+ years old and needed to be replaced. He gave us options and... explained everything so we can make our best choice. After we saw the pride and quality of his work, we asked him to replace our hot water tank and service the furnace too - which he immediately knew had a problem and fixed it. He explained everything that he was doing, step by step to us. We would recommend Ed to anyone! Phil and Tina.read more
Jason Halvorsen
Jason Halvorsen
01:45 03 Dec 19
I hired Ed at Monster Mechanical to install a new gas boiler in my home as I was converting from oil to natural gas. I... can honestly say he’s the best contractor I’ve ever dealt with. From start to finish I felt comfortable and confident that I hired the right company. His care for the customer and his attention to detail was amazing. He explains everything in great detail every step of the way and is always there if you have questions. His pricing is more than fair and is right in line with everyone else, especially for the quality you’re getting. My particular town is difficult to work in when it comes to permits and inspections and Ed handled everything so professionally every step of the way. The job couldn’t have gone smoother based on the circumstances we faced. I’ve already recommended him to my neighbors and will hire him in an instant for any other HVAC needs in the future.Thanks again Ed!!read more
Frank Smith
Frank Smith
05:10 26 Nov 19
Ed was quick to get back in touch with me! He came by same day got heat up and running at a reasonable price! Would... recommend to anyone looking for great service!read more
Alexandra Kunkel
Alexandra Kunkel
18:39 21 Nov 19
Ed is absolutely amazing! I lost my father who pretty much took care of everything in the house so we were very lost.... Ed came by and showed us everything we need to know and made sure I fully understood the ins and outs of every piece of equipment. Besides just showing us how to take care of HVAC, he helped us out with other things we need to know about taking care of our house and gave us lots of contacts we can refer to. He made us feel so reassured that we would be taken care of. I cannot thank Ed enough, he is truly a lifesaver!! I highly recommend his service to anyone needing it!read more
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